the MRCT difference
best practices and client commitment

MRCT is committed to providing clients with a level of service and accountability unparalleled in the industry. We maintain and adhere to best practice standards that lead the industry.

Strategic Renewal and Competitive Analysisclick to expand

This is a process developed by MRCT for prospective clients and those clients renewing their contracts through MRCT. It is a means by which MRCT gathers market data and information so that each client or prospective client can make a timely and informed decision regarding the most innovative benefit options at the best price.

Leading-edge Technology and Information Systemsclick to expand

MRCT has invested in technology and developed information systems to ensure that it can uphold its promises to its customers and deliver the most timely solutions. The infrastructure to support MRCT’s team of professionals is what enables them to bring to clients fast, accurate and concise information to ensure the right plan for their needs.

Talented and Resourceful Staffclick to expand

MRCT prides itself on hiring and retaining top-notch professionals in the employee benefits and insurance industry. Turnover at MRCT is exceedingly low, and clients can rest assured that they are working with experienced and knowledgeable people who are experts in the industry.

Accountability and Code of Ethicsclick to expand

MRCT asks each of its clients to hold it accountable for the promises and commitments made each year by providing them an annual checklist.¬† This checklist is an inventory of all the work MRCT has agreed to do for its clients. It serves as a reminder of the roles and responsibilities MRCT has assumed and provides each customer with a type of “satisfaction survey” to review progress and results.

MRCT strives to be a good resource for our clients. In addition, we strive to serve our community with individual health insurance solutions. Our firm is a member in good standing with the National Association of Health Underwriters (NAHU), which means we abide by the National Association Code of Ethics.

MRCT is a Benefits Advisor Network (BAN) Member Firmclick to expand

BAN delivers industry leading tools, technology, and expertise to member firms so that they can deliver optimum results to their employee benefit customers. MRCT is proud to be a BAN Member firm, which means our clients benefit from best-in-class services including: analytics and benchmarking, compliance, actuarial, pharmacy and benefit management, ERISA and ACA attorneys, as well as tools and proprietary insurance products to deliver improved benefit plan performance.

BAN Membership is a hallmark of industry excellence, and BAN Members of the “best of the best” benefits brokers throughout the United States. Each potential member firm is¬†screened prior to being granted membership to ensure they distinguish themselves from their competitors through their knowledge of the employee benefits industry, ethical approach, business acumen, and strategic vision. Further, BAN intentionally limits membership to the top tier firms per geographic market.

Employee Education and Enrollment Departmentclick to expand

Benefits are confusing, thus many employees are not appreciative of the value an employer sponsored benefit package brings to the table. The goal of our employee education and enrollment department is to help employees value, appreciate, and engage in all the benefits you provide through a four step strategy:

  1. Benefits booklets;
  2. Group Meetings;
  3. One-on-One meetings
  4. Electronic decision support tools.
SmartBenefits Marketplace (TM)click to expand

SmartBenefits Marketplace is a multi-carrier private exchange offering employers and employees a flexible, robust way to access a vast aray of benefit options. Through defined contribution, employers control benefit costs and remain involved in the plan design. Employees comparison shop in a decision supported environment for benefits that best suit their needs at prices that fit their budget.

Interested in partnering with MRCT?

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